3pk365 Privacy Policy – How We Collect, Use & Protect Your Personal Data

1. Introduction

3pk365 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://3pk365.app, serving players primarily based in Pakistan. As the data controller for personal information collected through the platform, 3pk365 is committed to handling your data responsibly, transparently, and in compliance with applicable data protection principles.

This Privacy Policy applies to all personal data collected through the 3pk365 website, mobile-optimised interfaces, support channels, and any other point of interaction between you and 3pk365. It should be read alongside the 3pk365 Terms & Conditions.

2. Personal Data We Collect

3pk365 collects personal data through several routes: information you provide directly at registration or during your use of the platform; data generated automatically by your interaction with our systems; and information received from third-party identity verification and payment service providers.

2.1 Data You Provide Directly

2.2 Data Collected Automatically

• IP address and approximate geolocation derived therefrom
• Device type, operating system version, and browser information
• Session timestamps, pages visited, game sessions accessed, bet history
• Cookie identifiers and similar tracking technology data (see Section 6)

2.3 Data From Third Parties

3pk365 may receive identity verification results from our KYC service providers and fraud signals from payment processors to assist in verifying your identity and protecting your account from unauthorised access.

3. How We Use Your Personal Data

3pk365 uses your personal data only for specified, legitimate purposes. The table below summarises our primary use cases:

3pk365 does not use your personal data for unsolicited commercial marketing without your explicit consent. Where you have opted in to receive promotional communications from 3pk365, you may withdraw that consent at any time via your account settings.

4. Legal Basis for Processing

3pk365 processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to operate your account, facilitate bets, and process PKR payments pursuant to the 3pk365 Terms & Conditions.
• Legal obligation: Processing required to comply with applicable anti-money-laundering, counter-terrorism financing, age verification, and data retention obligations.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your privacy rights.
• Consent: Where you have explicitly consented to a specific processing activity, such as receiving promotional offers from 3pk365.

5. Data Sharing & Disclosure

3pk365 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the 3pk365 platform, including KYC verification providers, payment processors (JazzCash, Easypaisa, and banking partners), fraud detection services, and IT infrastructure providers. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection standards.

5.2 Legal & Regulatory Disclosure

3pk365 may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, court order, or in response to a lawful request in connection with suspected criminal activity, including money laundering, fraud, or match-fixing.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of the 3pk365 business or assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.

6. Cookies & Similar Technologies

The 3pk365 platform uses cookies and similar tracking technologies to ensure platform functionality, maintain your logged-in session, detect fraud, and collect aggregate usage analytics. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the 3pk365 platform including session management, authentication, and security functions. These cannot be disabled without significantly impairing your ability to use the platform.
• Functional Cookies: Remember your preferences such as language settings, game lobby display options, and responsible gaming configuration.
• Analytics Cookies: Collect anonymised, aggregated data about how players interact with the 3pk365 platform — including pages visited, time on site, and game sections accessed — to help us improve the product.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use 3pk365 account features.

7. Data Security

3pk365 implements a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and the 3pk365 platform is encrypted using 256-bit SSL/TLS protocols.
• Account access is protected by password authentication and optional two-factor authentication (2FA) via SMS to your registered Pakistani mobile number.
• Access to personal data within the 3pk365 organisation is restricted on a need-to-know basis with role-based access controls.
• Payment data is handled by PCI-DSS compliant payment processors — 3pk365 does not store full payment credentials on its own servers.
• Automated monitoring systems detect and alert on unusual login patterns, transaction anomalies, and other indicators of potential account compromise.

8. Data Retention

3pk365 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and identity data: Retained for the lifetime of your account and for a minimum of 5 years following account closure, in compliance with anti-money-laundering record-keeping requirements.
• Transaction and betting history: Retained for a minimum of 5 years following each transaction date.
• Support and communication records: Retained for 2 years from the date of the last interaction.
• Analytics data: Aggregated and anonymised after 12 months; anonymised data may be retained indefinitely.

Upon the expiry of applicable retention periods, data is securely deleted or irreversibly anonymised.

9. Your Privacy Rights

As a 3pk365 player, you have the following rights with respect to your personal data, subject to applicable law and regulatory constraints:

• Right of Access: Request a copy of the personal data 3pk365 holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data held in your 3pk365 account.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to 3pk365's legal retention obligations.
• Right to Restrict Processing: Request that 3pk365 limit the processing of your data in specific circumstances.
• Right to Object: Object to processing of your personal data carried out on the basis of legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent (e.g. marketing communications), withdraw that consent at any time via your account settings.

To exercise any of these rights, contact 3pk365 support via live chat from within your account dashboard. Requests will be acknowledged within 72 hours and fulfilled within 30 days, except where an extension is permitted by applicable law.

10. Children's Privacy

The 3pk365 platform is strictly for adults aged 18 and above. 3pk365 does not knowingly collect or process personal data from any person under the age of 18. If we become aware that an account has been registered by or on behalf of a minor, the account will be immediately closed and all associated data will be deleted in accordance with our data retention policy, subject to any mandatory legal retention obligations.

If you have reason to believe that a minor has registered a 3pk365 account, please contact our support team immediately via live chat.

11. Changes to This Privacy Policy

3pk365 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform functionality. Material changes will be communicated to registered players via the account dashboard notification system a minimum of 7 days before the change takes effect. The "Last Updated" date at the top of this policy will be revised with each update. Your continued use of the 3pk365 platform after the effective date of any change constitutes your acceptance of the updated policy.

12. Contact & Privacy Queries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 3pk365, please contact us through the following channel:

All privacy-related queries are handled by designated personnel within the 3pk365 support team. We aim to acknowledge all privacy requests within 72 hours of receipt.